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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All GREYLINE products

The group "New Technologies" offers for review the products of the plant GREYLINE: surface velocity meters, level controllers, dB and dBi sensors, contactless radars, Doppler flow meters, differential level meters, open channel sensors, flow monitoring, contactless level sensors, plug-in magmeters, tank level meters, sand sensors, pump controllers, two-channel noise meters, accessories
  • Surface velocity meters GREYLINE
    Surface velocity meters
    AVFM 6.1, MantaRay, etc.
  • Level Controllers GREYLINE
    Level Controllers
    Blackbox 130, etc.
  • dB and dBi sensors GREYLINE
    dB and dBi sensors
    dBi HART, dB Transducer, etc.
  • Contactless radars GREYLINE
    Contactless radars
    mmWave dBR, etc.
  • Doppler flow meters GREYLINE
    Doppler flow meters
    DFM 6.1, DFS 5.1, etc.
  • Differential level gauges GREYLINE
    Differential level gauges
    DLT 2.0, etc.
  • Open channel sensors GREYLINE
    Open channel sensors
    DUET, OCF 6.1, etc.
  • Flow monitoring GREYLINE
    Flow monitoring
    Flow Monitor, etc.
  • Contactless IMP level sensors GREYLINE
    Contactless IMP level sensors
    IMP, IMP IS, etc.
  • Plug-in magmeters GREYLINE
    Plug-in magmeters
    ISM 5.0, etc.
  • Tank level meters GREYLINE
    Tank level meters
    LIT25, TTFM6.1, etc.
  • Sand Sensors GREYLINE
    Sand Sensors
    Guard 2001 et al.
  • Pump controllers GREYLINE
    Pump controllers
    Quantum 2, Quantum 3, etc.
  • Two-channel noise meters GREYLINE
    Two-channel noise meters
    UltraTwin et al.
  • Accessories GREYLINE
    Accessories
    JB2X, Power Monitor, etc.

NEW TECHNOLOGIES GROUP

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